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Auxiliary Aids or Services

To ensure effective communication, STEPS provides qualified readers, qualified sign language and oral interpreters and other auxiliary aids and services, free of charge, for consumers, potential consumers, their companions and other individuals who are blind, have low visions, and/or are deaf or hard of hearing.


To request auxiliary aids or services, please contact Steve Dalsemer, (407-522-2144; 321-637-7730 or


The Americans with Disabilities Act (ADA) prohibits discrimination against people with disabilities. Pursuant to Title III of the ADA, persons who are blind, have low vision, and/or are deaf or hard of hearing have the right to request auxiliary aids and services to ensure effective communication.


For more information about the ADA, call the U.S. Department of Justice’s toll-free ADA Information Line at (800) 514-0301 (voice) or (800) 514-0383 (TTY) or visit the ADA Home Page at

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